01. Dedicated Point of Contact
At Wordloc, we assign a dedicated project manager to your company. This ensures consistent communication and personalized service throughout your relationship with us and across every project.
02. Orientação a cada etapa
Whether you have questions about the type of document to submit, project deadlines, or costs, our team is ready to clarify everything. Even if you're just in the planning or prospecting phase, we are here to help.
03. Gerenciamento simplificado
We store your documents, translation memories, and terminology for future projects on our server. If you're unsure if a document has already been translated, we can help you find out. Additionally, after your first project with us, you'll have access to our project management system, where you can manage all your quotes and access documents from completed projects.
4. Transparência e honestidade
We treat every client with respect, understanding, and attention. We believe no question is insignificant, and your concerns are our concerns. If project deadlines affect quality, we will openly discuss the possible impacts and solutions to ensure the best results.
5. Responsabilidade ética
We firmly believe that quality service starts with valuing our translators. We are committed to paying a fair price for their services, recognizing the importance of the work they do and our role in promoting quality of life for everyone involved in our business.
